Customer Feedback

      Thank you for taking the time to provide us with your feedback. Genesis is committed to improving the customer
      experience and your input is a critical part of that success.

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      About Genesis +

      We are committed to helping people and technology
      work as one, while helping businesses reduce the cost
      and complexity of their workflow infrastructure. Our
      strategy is a differentiated approach of assessment,
      which allows us to be a leader in the intelligent
      managed print services market.

      Service Performance +

      + 2 - 4 hour response time (average time is 2.52 hours)
      + Our Service Technicians hold over 470 certifications
      + Average department tenure of over 7.5 years
      + 85% first call completion rate
      + Net Promoter Score of 98.7%
      + HP OPS Elite Partner, less than 1% of all HP
         partners reach this status

        Contact Genesis +

      Request more information
      Call us at 800.436.1994
      To request service
      Call us at 800.436.1994; prompt 3